Understanding your deposits
Updated
Transactions are always deposited daily to your bank account on a T + 2 schedule, meaning the date of the transaction plus 2 business days.
- Weekend transactions (Friday, Saturday, and Sunday) are deposited in a lump sum on Tuesday.
- Bank holidays that fall on a Monday will delay the deposit schedule by 1 business day for transactions on the preceding Thursday, Friday, Saturday, and Sunday.
Monthly statements
On the 6th day of each month, we will email you a detailed financial report for the previous month. For example, the monthly statement for deposits in May would be available on June 6th.
The reports show:
- Total charges, fees, and net deposit amount for the month.
- Transaction summary by date, including adjustments, chargebacks and refunds, fees, and net deposits.
- Processing activity summary, including charges, fees, and net deposits by card brand.
You can also view these reports in your Vetsource Payment Services platform.
Need help? Contact our support team.
