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Troubleshooting Terminals

Terminal Hardware. Black Screen. Wake the Terminal: Press and hold a finger on the screen (or a button if the terminal is not a touchscreen) for 5–10 seconds. Check Power & Charging: Is the terminal…

How to refund a transaction

Click below to learn by video 🎥 To process a refund, select the 3 vertical dots to the right of the transaction line and choose Refund.. To process a partial refund, adjust the amount in the Amount t…

Contact support

For questions or assistance, there are multiple ways to contact Support! (833) 958-4247 vetsourcepayments@vetsource.com. Chat from the Payments platform. We are available Monday through Friday from 5…

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Vetsource Payments Standalone Platform

14 articles by 1 author

Vetsource Payments Platform (Standalone and Avimark Integrated)

7 articles by 2 authors

Avimark Integrated Vetsource Payments Platform

How to use the Vetsource Payments Platform.

17 articles by 1 author

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