Contact support

For questions or assistance, there are multiple ways to contact Support!

(833) 958-4247
vetsourcepayments@vetsource.com
Chat from the Payments platform
We are available Monday through Friday from 5am - 5pm PST.

How to Chat!

  1. Click on the green bubble in the lower right corner of the payments platform screen to open a chat window.
  2. Select the X to minimize the chat window or select the 3 dots and choose "End chat" to close the chat session.
  3. After ending a chat session, users have the option to enter an email address to send a transcript of the chat conversation.
Chat interface illustration
Remember to never share sensitive information such as passwords or PIN numbers when using the chat feature.


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